How we handle your personal data

What data do we collect?

Hotkey collects the following data:

  • Personal identification information while submitting a form (Name, email address, phone number)

How do we collect your data?

You directly provide Hotkey with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Google tag manager.

How will we use your data?

Hotkey collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

Hotkey will not share your data with our partner companies so that they may offer you their products and services.

When Hotkey processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Hotkey securely stores your data at our contact form service list.

Hotkey will keep your data until we no longer need to be able to contact you or you ask us to remove it. Once this time period has expired, we will delete your data by a scheduled job.

Marketing

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Hotkey from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

Hotkey would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Hotkey for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Hotkey correct any information you believe is inaccurate. You also have the right to request Hotkey to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Hotkey erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Hotkey restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Hotkey’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Hotkey transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@hotkey.no

Or write to us: through our contact form on our site.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Hotkey uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Hotkey uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Hotkey uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Hotkey sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Hotkey website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Hotkey keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 September 2021.